Operations Strategy Evaluation Research Paper Example | Topics and Well Written Essays - 1000 words

Operations Strategy Evaluation - Research Paper Example Operational process of leading IT firms includes three different functions. Firstly, it has been observed that the operational managers are concerned to accomplish organizational goals. Secondly, managers focus a lot towards maintaining higher productivity along with high quality (Bratton and Gold, 2000). Finally, operational role of firms includes service provisions for their customers. Apple Inc, IBM, and Samsung are the leading computer hardware, computer software, consumer electronics and digital distributors dealing with a great amount of product and service line. All the firms are dealing internationally and therefore it is imperative for the managers of the respective firms to set unique operational techniques and performance to achieve more success and competency in the global market. Conventional operational model signifies three phases which are input, process, and output. Resources like materials, information and customers are transformed by the management to meet the devi ation of macro environmental factors. Figure 1 provides the conceptual operational systems that are adopted by the leading multinational corporations (Dolk, 2000). Apple Inc, Samsung, and IBM follow the general model and the resources like facilities and staffs are continuously developed as per changing criteria of operational management. Apple Inc and Samsung consistently emphasize on new and innovative designs, improvement of the existing service lines, and planning and control for optimal use of resources.